Ni mau cerita psl TM. In August b4 balik Sabah sia pg terminated my fixed line di KL. Then before leaving for Switzerland sia pg byr all outstanding bill. I was charged for August too pdhl sia terminated the line on 1 August 2007 and the bill was 22 August 2007. So I enquired if the line was already terminated on 1 August 2007. The officer ckp mmg suda terminated. Sia tny klu sia masih jg kana caj Aug pny bil, dia blng ya.. sia pun x byk lagi soal after that then I just paid tp pelik jg or maybe sbb blm byr.... tp?????????....
Ok fine. Then in September I got a new bill requesting me to pay the monthly bill of RM30.45. The bill was sent to Tenom because on the day I terminated they asked my address in Sabah. Adaaiiiiiiiii kangku diau....knpa baini jadi begini....ni yg sia btl2 malas....so I sent a complain letter to TM through their website (teda pulok alamat surat menyurat) So I waited after 3 weeks baru kana balas (lapas raya la :p)... I was told 'adjustment will be made in your next bill'..aiks???? ada lagi bill??? suda la sia ckp dlm surat komplen 'I hope I won't be receiving bill after bill in the future' tp nmpknya ada bill lagi...apa ni .....so I enquired lg klu sia akan terima bill...then officer jwb adjustment will be made and TM will pay you for the money they owed me in 2-3 months... ai antah ....lantak la drng...jgn ja belanjutan smpi ku kana saman pulok....deiiii begini punya servis la yg bikin tinggi darah ni...
Bila la mau efficient ni????!!!!! Smpi bila la ni bill stop dtg sama sia??? Knpa drng x buli update records straight away.....the deposit etc tu x kisah lmbt byr blk (klu ada) tp record tak kan x buli update terussssssss.....sepatutnya instead of sending me a bill, antar la bah notification stating my fixed line has already been terminated, record will be updated and any adjustment will be made later...kan bagus klu begitu...ni langsung x kana notify....malangnya teda other fixed lines provider di Msia jd customers do not have choice...terpksala ambil servis drng yg dogo tu :(
Skrg ku sdng tunggu ni ..apa pula bill utk October-December 2007, January-December 2008 and January-December 2009!!!!! Smpi sia balik Msia, entah2 bill masih lagi mangkali kana antar.......
Bila la mau efficient ni????!!!!! Smpi bila la ni bill stop dtg sama sia??? Knpa drng x buli update records straight away.....the deposit etc tu x kisah lmbt byr blk (klu ada) tp record tak kan x buli update terussssssss.....sepatutnya instead of sending me a bill, antar la bah notification stating my fixed line has already been terminated, record will be updated and any adjustment will be made later...kan bagus klu begitu...ni langsung x kana notify....malangnya teda other fixed lines provider di Msia jd customers do not have choice...terpksala ambil servis drng yg dogo tu :(
Skrg ku sdng tunggu ni ..apa pula bill utk October-December 2007, January-December 2008 and January-December 2009!!!!! Smpi sia balik Msia, entah2 bill masih lagi mangkali kana antar.......
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